What Others Say

When in Doubt – Ask the Client

A key factor in trust is integrity. The clients we work with are candid about what working with Lynn means to them – either personally or to their organization.

“Lynn is a top performer! An expert on behavioral analysis and techniques and their application to organizational problems. She grasps the problem from the CEO’s vantage and can execute without oversight.”

- Carl Sassano, Chairman of the Board, Transcat, Inc. and Board Member at Complemar – former COO, Bausch & Lomb

“Lynn’s ability to quantify, and then articulate, the tangible P&L impacts of Human Resource Programs was a key to our success.”

- Gary Cappeline, Sr. VP, President & COO, Ashland Inc., Chemical Sector – currently Operating Partner, AeA

“Lynn is an excellent coach, mentor and problem solver. Her ability to quickly assimilate into a culture, identify issues, and people problems make her an invaluable partner for improving organizations.”

- Bill Cobb, VP Operations, Vulcan Materials Corporation, currently Independent Consultant

“Lynn’s use of HBDI was an outstanding process to assist the Sales Team in developing the critical thinking process; improving the decision making and problem solving processes; and enhancing the communication and accountability skills to allow Johnson Polymer to successfully grow our business in competitive times. Lynn’s personal rapport with the Sales Team is outstanding. Her direct engagement empowered our sales team to deliver five successive years of breakthrough performance by building their skills and confidence to face any customer or sales situation.”

- Carroll Bennett, Sales Director, Johnson Polymer – currently Sales Manager North America, BASF

“Lynn’s seminar ‘Making Better Decisions with the Four F’s’ that she delivered at the last ASQ conference was phenomenal. I learned a lot about understanding preferences and how they relate to customers and prospects. This will really help in identifying and meeting customer needs.”-

- Ron Sicker, Founder, TCM Group

“Not only did Lynn’s assessment process assist me increasing my effectiveness with my leadership team, it gave me insight into my personal relationships and helped me to reinforce my son’s career direction.”

- Gary Raley, President & COO, Johnson Polymer – currently on the Board of Directors, Bemis Manufacturing

“I worked with Lynn as my career coach and can say undeniably that she made substantial contributions in helping me find my next opportunity and enhancing my awareness of my personal & professional make-up. Her insight and thoughtful analysis enabled me to make deliberate changes on how I present myself to others and more conscious of my natural tendencies. I highly recommend Lynn as coach/consultant that can serve as a sounding board, help in the analysis of complex business/personal dynamics and identify alternatives and possible solutions.”

Top qualities: Great Results , Expert , High Integrity

-Ross Terradas- Plant Manager Rockwell International

“Lynn is a terrific resource to the executive that needs HR guidance, career advice, personal branding and overall team leadership guidance. She can work with a group or an individual on many levels. She has redirected me several times with her calm wisdom. I also recommend her blog. It is a quick read once or twice a week and has excellent commentary and advice to keep your leadership and HR neurons firing. See it and sign up at www.elephantsatwork.com.”

-Ted Newill , VP Sales and Marketing , Reichert, Inc

“If you need (and want) no-nonsense business advice and coaching that will work, you need to call Lynn Dessert. She is trustworthy, energetic, empathetic and results-driven. She asks tough questions and expects honest answers, all in an effort to assist you and your business. I’ve worked with Lynn for many years on several projects and I find her style honest, open, refreshing, witty and caring. She has a great sense of humor, and can put people at ease immediately. I have recommended her many times, and will continue to do so. She is that good.”

-Claudia Burcke , Business Services Manager / Project Manager , RochesterWorks, Inc. – currently Managing Director, Business Development at Greater Rochester Enterprise

“Transcat selected Lynn to help us with our strategy of increased focus on delivering superior customer service. Lynn performance was excellent. She was able to assess and deliver to our requirements.She was flexible to meet the needs of our business. Her facilitation skills were superior and was able to get total group involvement during our training sessions.We achieved our objectives.”

-Bob Maddamma , VP customer sat/training , Transcat Inc.- currently Director Executive Corporate Recruitment, Simon Graduate School of Business

“Lynn, has provided excellent organization and leadership recommendations for mutual clients. She is thorough and communicates with impact.”

-Thomas Pearson , Owner , The Marketing Counselor and Executive Partner at The Mason School of Business

Lynn has been instrumental in helping me gain a clearer grasp of my career options within my current field … and beyond my current field.  The breadth of her previous work experience outside the Rochester area combines well with her strong connection to this area. The result is a very useful synergy which has brought forth my strengths and rooted out my misconceptions. Lynn is a pleasure to work with, yet she is never afraid to challenge my assumptions.

- Private coaching client

Contact Lynn today to work with her!